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3-STAR HOTEL FINALE LIGURE

Accessibility Statement

Hotel Rio *** is committed to making its website accessible, in accordance with the
principles of accessibility, usability and digital inclusion, with the aim of providing
a browsing experience that can be used by as many people as possible.

Scope of Application

This accessibility statement applies to the website of Hotel Rio.

Compliance Status

This website is partially compliant with applicable accessibility requirements
and international web accessibility guidelines (WCAG – Web Content Accessibility Guidelines),
due to the non-compliances and/or exceptions listed below.

Non-accessible Content

The following content may not yet be fully accessible:

  • some graphic elements or icons may not yet be fully compatible with all assistive technologies;
  • some third-party components, including any online booking systems (booking engines), may have accessibility limitations not directly controlled by the website operator;
  • some multimedia content or images may not yet have complete alternative descriptions;
  • some navigation elements may require further optimization for keyboard navigation.

Evaluation Method

Accessibility has been assessed through internal technical checks
and by using automated tools for analyzing website performance and accessibility.

Preparation of This Statement

This statement was prepared on March 6, 2026
It is periodically reviewed in order to ensure continuous improvement of the website’s accessibility level.

Feedback and Contact Information

For accessibility issues, suggestions, or requests for accessible content,
you can contact:

Hotel Rio ***
Via delle Mimose, 13
17024 Finale Ligure (SV) – Italy

Phone: 019 601726
Fax: 019 601727
Phone: 334 3982404

Email: [email protected]

VAT number: 00387600091

Reporting Accessibility Issues

Users can submit a report describing the accessibility issue encountered,
indicating the page or section involved and the functionality that is not accessible.
All requests will be reviewed and addressed as soon as possible.

Commitment to Continuous Improvement

Hotel Rio is committed to progressively improving the accessibility of its website
and digital services, taking into account the technical evolution of the platform
and any third-party services integrated into the website, such as online booking systems.

  • Via delle Mimose, 13 - 17024 Finale Ligure (SV) - Italy
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Usi e consuetudini nel settore Turismo

Il contratto di prenotazione alberghiera è regolamentato dal codice civile art.1326.

CHECK-IN – CHECK-OUT

Check in dalle ore 08:00 , La camera è disponibile dalle h 14.00 (sarà nostra premura fare il possibile per consegnarle entro le 12.00- 13.00)

Il giorno della partenza la camera deve essere liberata entro le h 10.00 e i servizi terminano a tale ora

Il prezzo di pensione completa decorre dal pranzo del giorno di arrivo e termina con la prima colazione del giorno di partenza.

Nel trattamento di pensione, il gestore non pratica riduzioni per i pasti consumati fuori della casa, anche se preannunciati.

A richiesta vengono forniti i cestini da viaggio.

I clienti non possono consumare, durante i pasti, bevande di alcun genere, acquistate fuori dall’esercizio.

Le prenotazioni sono valide solo fatte per iscritto o per e-mail e confermate sempre per iscritto dalla Direzione.

La caparra confirmatoria è pari al 30% dell’importo totale della prenotazione.

SALDO DEL SOGGIORNO

Il soggiorno deve essere regolato almeno un giorno prima della partenza , si accettano : Assegni bancari, carta di credito (Visa e Mastercard) Bancomat.

DISDETTA DEL SOGGIORNO

La caparra viene restituita se la disdetta avviene entro il 30°giorno precedente la data di arrivo.

Dal 29° giorno viene interamente trattenuta.

PARTENZA ANTICIPATA O RITARDATO ARRIVO

Il soggiorno dovrà essere pagato per intero così come prenotato.

Se la camera prenotata per iscritto non viene occupata dal cliente, senza preavviso dello stesso, entro le ore 14 del giorno successivo a quello della giornata del previsto arrivo, la camera si ritiene libera e la prenotazione annullata.

ASSICURA LA TUA CAPARRA E IL TUO SOGGIORNO

Dal momento in cui la prenotazione è confermata ed è stata versata la caparra si ha tempo 24 ore per sottoscrivere una polizza assicurativa ALLIANZ GLOBAL ASSISTANCE.

Questa polizza protegge la caparra versata nel caso in cui si dovesse rinunciare al soggiorno prenotato, in caso di ritardato arrivo, in caso di interruzione anticipata (nei casi previsti dalla polizza).

Per informazioni dettagliate, termini, clausole e condizioni si rimanda al seguente link:

https://www.magroup-online.com/WL/BPG/IT/it?affiliateCode=8061396M&agency=8057217B

VERIFICA IL TUO PREVENTIVO

  • Via delle Mimose, 13 - 17024 Finale Ligure (SV) - Italy
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Riviera delle Palme

Customs and practices in the tourism sector
The hotel booking contract is governed by the Italian Civil Code, Article 1326.

CHECK-IN – CHECK-OUT

  • Check-in from 08:00.
  • The room is available from 2:00 PM (we will do our best to have it ready between 12:00 PM and 1:00 PM).
  • On the day of departure, the room must be vacated by 10:00 AM
  • and all services end at that time.

The full board rate starts with lunch on the day of arrival and ends with breakfast on the day of departure.
Under full board, no reductions are made for meals not consumed at the hotel, even if previously notified. Packed lunches can be provided upon request.
Guests are not allowed to consume beverages purchased outside the hotel during meals.

RESERVATIONS

Reservations are valid only if made in writing or by email and confirmed in writing by the Management.
The deposit required is 30% of the total booking amount.

BALANCE OF THE STAY

The stay must be paid at least one day before departure. Accepted payment methods: bank checks, credit cards (Visa and Mastercard), debit cards

CANCELLATION OF THE STAY

The deposit will be refunded if the cancellation is made within 30 days prior to the arrival date.
From the 29th day before arrival, the deposit will be fully retained.

EARLY DEPARTURE OR LATE ARRIVAL

The stay must be paid in full as originally booked.
If the room reserved in writing is not occupied without prior notice by 2:00 PM of the day following the scheduled arrival date, the reservation will be considered cancelled and the room released.

INSURE YOUR DEPOSIT AND STAY

Once the booking is confirmed and the deposit has been paid, you have 24 hours to take out an Allianz Global Assistance insurance policy.
This policy protects the deposit in case of cancellation, late arrival, or early departure (under the conditions specified in the policy).

For detailed information, terms, clauses, and conditions, please refer to the following link:
https://www.magroup-online.com/WL/BPG/IT/it?affiliateCode=8061396M&agency=8057217B

Rio Hotel
Via delle Mimose 13 – 17024 Finale Ligure (SV)
Tel. (+39) 019 601726 – Fax (+39) 019 601727
www.riohotel.it
[email protected]