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3-STAR HOTEL FINALE LIGURE

Accessibility Statement

Hotel Rio *** is committed to making its website accessible, in accordance with the
principles of accessibility, usability and digital inclusion, with the aim of providing
a browsing experience that can be used by as many people as possible.

Scope of Application

This accessibility statement applies to the website of Hotel Rio.

Compliance Status

This website is partially compliant with applicable accessibility requirements
and international web accessibility guidelines (WCAG – Web Content Accessibility Guidelines),
due to the non-compliances and/or exceptions listed below.

Non-accessible Content

The following content may not yet be fully accessible:

  • some graphic elements or icons may not yet be fully compatible with all assistive technologies;
  • some third-party components, including any online booking systems (booking engines), may have accessibility limitations not directly controlled by the website operator;
  • some multimedia content or images may not yet have complete alternative descriptions;
  • some navigation elements may require further optimization for keyboard navigation.

Evaluation Method

Accessibility has been assessed through internal technical checks
and by using automated tools for analyzing website performance and accessibility.

Preparation of This Statement

This statement was prepared on March 6, 2026
It is periodically reviewed in order to ensure continuous improvement of the website’s accessibility level.

Feedback and Contact Information

For accessibility issues, suggestions, or requests for accessible content,
you can contact:

Hotel Rio ***
Via delle Mimose, 13
17024 Finale Ligure (SV) – Italy

Phone: 019 601726
Fax: 019 601727
Phone: 334 3982404

Email: [email protected]

VAT number: 00387600091

Reporting Accessibility Issues

Users can submit a report describing the accessibility issue encountered,
indicating the page or section involved and the functionality that is not accessible.
All requests will be reviewed and addressed as soon as possible.

Commitment to Continuous Improvement

Hotel Rio is committed to progressively improving the accessibility of its website
and digital services, taking into account the technical evolution of the platform
and any third-party services integrated into the website, such as online booking systems.

  • Via delle Mimose, 13 - 17024 Finale Ligure (SV) - Italy
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Usi e consuetudini nel settore Turismo


Il contratto di prenotazione alberghiera è regolamentato dal codice civile art.1326.


CHECK-IN – CHECK-OUT

La camera è disponibile dalle h 14.00 (sarà nostra premura fare il possibile per consegnarle entro le 12.00-13.00) Il giorno della partenza la camera deve essere liberata entro le h 10.00


Il prezzo di pensione completa decorre dal pranzo del giorno di arrivo e termina con la prima colazione del giorno di partenza.


Nel trattamento di pensione, il gestore non pratica riduzioni per i pasti consumati fuori della casa, anche se preannunciati. A richiesta vengono forniti i cestini da viaggio.


I clienti non possono consumare, durante i pasti, bevande di alcun genere, acquistate fuori dall’esercizio.


Le prenotazioni sono valide solo fatte per iscritto o per e-mail e confermate sempre per iscritto dalla Direzione.


La caparra confirmatoria è pari al 30% dell’importo totale della prenotazione.


SALDO DEL SOGGIORNO

Il soggiorno deve essere regolato il giorno dell’arrivo si accettano: Assegni bancari, carta di credito(Visa e Mastercard) Bancomat.


DISDETTA DEL SOGGIORNO

La caparra viene restituita se la disdetta avviene entro il 30°giorno precedente la data di arrivo.

Dal 29° giorno viene interamente trattenuta.


PARTENZA ANTICIPATA O RITARDATO ARRIVO

Il soggiorno dovrà essere pagato per intero così come prenotato.

Se la camera prenotata per iscritto non viene occupata dal cliente, senza preavviso dello stesso, entro le ore 14 del giorno successivo a quello della giornata del previsto arrivo, la camera si ritiene libera e la prenotazione annullata.


ASSICURA LA TUA CAPARRA E IL TUO SOGGIORNO

Dal momento in cui la prenotazione è confermata ed è stata versata la caparra si ha tempo 24 ore per sottoscrivere una polizza assicurativa ALLIANZ GLOBAL ASSISTANCE.

Questa polizza protegge la caparra versata nel caso in cui si dovesse rinunciare al soggiorno prenotato, in caso di ritardato arrivo, in caso di interruzione anticipata (nei casi previsti dalla polizza).

  • Via delle Mimose, 13 - 17024 Finale Ligure (SV) - Italy
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Customs and Practices in the Tourism Sector


The hotel reservation contract is governed by the Civil Code, Article 1326.


CHECK-IN – CHECK-OUT

The room is available from 2:00 PM (we will do our best to have it ready by 12:00-1:00 PM). On the day of departure, the room must be vacated by 10:00 AM.


The full board price starts from lunch on the day of arrival and ends with breakfast on the day of departure.


In the case of full board, the manager does not provide reductions for meals consumed outside the establishment, even if pre-announced. Travel baskets are available upon request.


Guests are not allowed to consume any drinks purchased outside the establishment during meals.


Reservations are only valid if made in writing or by email and always confirmed in writing by the Management.


The deposit is 30% of the total booking amount.


BALANCE OF THE STAY

The stay must be paid on the day of arrival. Accepted payment methods include: Bank checks, Credit cards (Visa and Mastercard), ATM cards..


CANCELLATION OF THE STAY

The deposit will be refunded if the cancellation occurs by the 30th day before the arrival date.

From the 29th day, the deposit will be fully retained.


EARLY DEPARTURE OR LATE ARRIVAL

The stay must be paid in full as originally booked.

If the room reserved in writing is not occupied by the guest without prior notice by 2:00 PM on the day following the expected arrival date, the room will be considered free and the reservation canceled.


INSURE YOUR DEPOSIT AND STAY

Once the booking is confirmed and the deposit has been paid, you have 24 hours to subscribe to an insurance policy with ALLIANZ GLOBAL ASSISTANCE.

This policy protects the deposit paid in the case of cancellation of the booked stay, delayed arrival, or early departure (as specified in the policy).